The 2 Biggest Email Problems (And How to Solve Them)
Introduction:
Email is the backbone of business communication — but it’s also one of the most common sources of frustration and risk. From inbox overload to missing critical messages, email issues can slow down productivity and even expose your company to cyber threats.
Main Article:
Two of the most common email challenges businesses face are delivery reliability and security. Many companies rely on outdated email setups or free-tier platforms that lack enterprise-level protection and management tools. This leads to emails getting lost, flagged as spam, or delayed — and sometimes even data loss when accounts aren’t properly backed up.
Another major issue is phishing and spoofing attacks. These can trick employees into revealing sensitive information or clicking malicious links. Without the right security measures, even a single mistake can compromise your organization’s entire network.
Real-Life Example:
A professional services client recently reported that customers were not receiving their invoices. After investigating, we found that their email DNS records were misconfigured and missing proper SPF, DKIM, and DMARC authentication. Once corrected, their deliverability rate jumped back to 99%, and phishing attempts using their domain dropped significantly within days.
Why It Matters:
- Prevents loss of communication and missed opportunities
- Protects against phishing and data breaches
- Ensures your emails reach the inbox, not the spam folder
- Improves business credibility and customer trust
Takeaway:
Reliable email isn’t just about sending and receiving messages — it’s about maintaining trust, security, and efficiency. The right setup ensures every message is delivered safely and your domain reputation stays intact.
Conclusion:
At ITG, we help businesses modernize their email infrastructure with secure, fully managed solutions that improve deliverability and reduce risk. Contact us today to learn how we can strengthen your email performance and security posture.