3 Common Mistakes SMBs Make with VoIP Implementation Voice over IP (VoIP) is a game-changer, but implementation errors can sink your call quality. Learn the 3 biggest VoIP mistakes small businesses make and how to avoid them. You Didn’t Conduct a “Voice-Ready” Network Assessment Most businesses assume that their “fast” [...]
Lordy, Lordy, Look Who’s Forty: A Trip Back to 1986 Dial back 40 years to 1986 and compare it to 2026. Discover how far business technology has come—from floppy disks and MS-DOS to AI and the cloud. The Desktop In 1986, the personal computer was finally making headway inside of [...]
3 Clever Ways to Waste Less Time on Email Stop the endless email back-and-forth. Learn three clever ways to automate scheduling, use canned responses, and implement workflow templates to save time and boost productivity. Implement Self-Service Scheduling How much overhead goes into planning a meeting with more than one or [...]
Your Biggest Security Gap Is Human Nature By giving your team permission to pause, you transform your staff from your greatest vulnerability into your strongest line of defense. Here are three ways this simple habit changes your security posture. Neutralizing Manufactured Urgency Phishing thrives on panic. Subject lines like Urgent: [...]
As the Boss, are You Also the Go-To IT Expert? We Can Fix That Let’s face it: you’re the leader. Your time is valuable… too valuable to be spent dealing with every little issue that pops up. Your opportunity loss—the potential you sacrifice each time you work on things other [...]
5 Ways to Seize More Tech Savings Thankfully, it’s not as difficult as it sounds, especially if your business suffers from any of the above-mentioned problems. Here are five ways to get your IT spending back on track. Audit Your Subscriptions First, reconsider the tools your business pays for, but [...]
Give Your Team the Confidence to Stay Secure At ITG, we help organizations pivot from a culture of surveillance to a culture of empowerment. We believe that a confident employee is your most effective security sensor. Security Through Confidence By implementing a blame-free reporting strategy, you can transform your staff [...]
Does Your Data Tell a Story or Just List Stats? When you look at your IT reports, what do you see? If you are only seeing 99.9 percent uptime or 50 tickets resolved, you are looking at maintenance metrics. While those are important, they do not prove an investment. True [...]
The 5 Critical Components of Your Business Continuity Plan There are five pieces of a successful business continuity strategy, and we’re covering all of them today. Business Impact Analysis This is your foundational starting point. The first step is to figure out what your priorities are and the impacts of [...]
Don’t Let the Gingerbread House That Is Your Data Backup Crumble Let’s review the principles of the 3-2-1 Backup Rule and how you can use it to create a more reliable, disaster-proof data backup solution that stands the test of time. What Makes for a Reliable Backup Turns out, the [...]